Team and Careers
Team and Hiring
Our team is organized around customer touchpoints rather than internal functions. Every department is directly accountable for customer issues.
Department Structure and Responsibilities
| Department | Responsibilities | Contact Email |
|---|---|---|
| International Trade Department | Responsible for export inquiries, quotation calculation, contracts and documentation. Divided by region into teams for Southeast Asia, the Middle East, South America, Africa, the CIS and Europe. | sales@ugbsteel.com |
| Technical Support Team | Responsible for material selection, standard comparison, processing plans and drawing review; participates in project technical clarifications and resolution of quality claims. | tech@ugbsteel.com |
| Production Planning Department | Responsible for production scheduling and delivery commitments; coordinates rolling, finishing and processing flows, and organizes production in batches according to project milestones. | plan@ugbsteel.com |
| Quality Control Center | Inspection of incoming raw materials and outgoing finished products, issuance of quality certificates and traceability management, support for third-party witnessed inspections. | qc@ugbsteel.com |
| Logistics and Documentation | Booking, port consolidation, loading supervision and document preparation, customs inspection and certificate of origin processing, transit and arrival tracking. | logistics@ugbsteel.com |
| After-Sales Service | Support for arrival inspection, acceptance and closed-loop management of quality claims, leading root cause analysis and improvement follow-up. | service@ugbsteel.com |
Open Positions
| Position | Key Responsibilities | What We Look For |
|---|---|---|
| Foreign Trade (Southeast Asia / Middle East) | Regional customer development and follow-up, price calculation and contract execution | Able to read technical specifications, willing to work long-term in the same market |
| Technical Support Engineer | Material selection recommendations, standard comparison, processing plans and resolution of quality claims | Metallurgy or materials background and field experience |
| Logistics and Documentation Specialist | Booking, port consolidation, loading supervision, documentation and export compliance | Familiar with letter of credit terms and major export port processes |
| Production Planning Specialist | Production planning and delivery date confirmation, coordination of rolling and processing flows | Delivery-date sensitive, loves to talk with data |
Send your CV to:hr@ugbsteel.comWe recommend writing "Position + Full Name + Years of Experience" in the email subject. Whether an interview will be scheduled will be notified within one week.
Related Pages
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